240p Privacy Policy — Your Data, Our Responsibility
Last Updated: January 2026 | Effective Date: January 2026
This policy applies to users in Bangladesh and explains in detail how your personal data is collected, used, and protected on the 240p platform.
What Information We Collect
Account Information
When you register on 240p, we collect your name, mobile number, date of birth, and email address. This information is essential for verifying your identity and managing your account. In line with Bangladesh's legal requirements, we are required to complete a KYC (Know Your Customer) process, which may include requesting your National ID or passport details. We only collect what is strictly necessary — it is our policy never to ask for personal information beyond what is required.
Device & Browser Information
When you use the 240p platform, we automatically collect your device type, operating system, browser name and version, and IP address. For mobile app users, we may also collect your device ID and push notification token. This information is used to maintain platform security, detect fraud, and improve the user experience. It also helps us identify unusual login attempts or suspicious activity on an account.
Payment & Financial Information
During deposits and withdrawals, we record transaction details sent via bKash, Nagad, Rocket, or bank transfer. The transaction amount (BDT), timestamp, payment method, and reference number are stored in our system. We never collect your full mobile banking PIN or bank password. Financial transaction records are retained for the period required under Bangladesh Bank guidelines and applicable law.
Usage Data & Cookies
We collect behavioral data about which pages you visit on 240p, how long you spend on them, which bets you view, and which sections you engage with most. Cookies are used to maintain your session and remember your preferred language and settings. Overall usage patterns may be monitored through third-party analytics tools, though no personally identifiable information is included. You can disable cookies through your browser settings, though doing so may limit certain features on the platform.
How We Use the Information We Collect
240p uses your personal information only for specific, legitimate purposes. Our primary goals are account creation and management, transaction processing, customer support, and platform security. We analyze your betting history and preferences to show you more relevant offers and tips — though this is entirely optional and you can turn off personalized recommendations at any time. Under our Responsible Gaming policy, we also analyze usage data to identify and assist users who may be at risk of excessive betting.
Your information is used for registration, login, password reset, and profile updates.
Your information is used to process deposits, withdrawals, and betting payouts accurately and without delay.
Suspicious activity is detected to keep your account and funds secure.
Account information helps our support team resolve issues and answer your questions.
Your preference data is used to send you relevant bonuses and promotional offers.
Data is retained and processed in compliance with applicable laws and regulatory requirements in Bangladesh.
Use of Cookies and Tracking Technologies
240p uses cookies and similar tracking technologies on its website and app to make your browsing experience smoother and more personalized. Session cookies keep you logged in as you navigate the platform without needing to sign in repeatedly — they are deleted automatically when you close your browser. Persistent cookies remember your preferred language, odds format, and notification settings so you do not have to configure them each time you visit. In addition to functional cookies, we use a limited number of analytical cookies that monitor user behavior at an aggregate level — no personal information is involved. You can disable non-essential cookies at any time through your browser's cookie settings or via our cookie preference panel.
Session Cookies
These keep you logged in and are automatically deleted when you close your browser. They are essential for the platform's core functionality.
Preference Cookies
Saves your language, theme, and notification preferences so your custom experience is restored on every subsequent visit.
Analytics Cookies
Used to understand overall traffic patterns. No personal identity is revealed, and you can opt out at any time.
Data Storage & Security Measures
To protect your personal data on the 240p platform, we use industry-standard SSL/TLS encryption technology, which encrypts every data transfer between your browser and our servers. AES-256 encryption is applied to all stored data, one of the highest security standards currently available. Our database servers are housed in secure data centers and verified through regular security audits. Passwords are never stored in plain text — instead, strong hashing algorithms are used to ensure passwords cannot be recovered even in the event of a data breach. Your data can only be accessed by authorized personnel, and every access is logged.
Encryption Layer
All data in transit is protected by SSL/TLS. Sensitive data at rest is secured with AES-256 encryption, making unauthorized access virtually impossible.
Retention Period
Account information is retained while the account is active and for a minimum of 5 years after closure. Financial records are kept for the period required under Bangladesh law.
Access Control
Only authorized personnel with a legitimate need can access your data. Role-based access controls ensure that each team member can only view the information required for their specific responsibilities.
Regular Audits
Our security team conducts regular vulnerability assessments and penetration testing. Any potential risks are identified and resolved promptly.
Sharing Information with Third Parties
240p never sells your personal data or transfers it to third parties for commercial purposes. However, limited data may be shared in specific circumstances, which we describe here in full transparency. For payment processing, only the information necessary to complete a transaction is shared with bKash, Nagad, and our banking partners. We are legally obligated to provide information when required by a valid court order or directive from a regulatory authority in Bangladesh. Limited data may be shared with specialist fraud prevention or cybersecurity service providers, and in all such cases, data remains covered by confidentiality agreements.
Payment Partners
Data is shared with bKash, Nagad, and banks solely for the purpose of processing transactions. Each of these partners maintains their own security standards.
Regulatory Authority
We disclose information as required by lawful orders and legal processes from the Government of Bangladesh. No information is shared beyond what is legally required.
Security Services
Specialist cybersecurity service providers may process limited data under strict confidentiality agreements.
Your Data Rights & Controls
240p believes you should have full control over your own data. With that in mind, we provide our users with several important rights. You can request a complete summary of all information we hold about you at any time, and we are required to respond in writing within 30 business days. You have the right to request corrections to any inaccurate information. In certain circumstances — such as after account closure, once the legally required retention period has ended — you may also request that your data be deleted. The option to withdraw consent for marketing communications is available directly in your account settings.
Right of Access
You can request to view all information we hold about you and receive a copy of it.
Right to Rectification
You can update or correct any inaccurate or incomplete information at any time.
Right to Erasure
You can request permanent deletion of your account and all associated data once all legal obligations have been fulfilled.
Withdrawal of Consent
Consent given for marketing messages and promotional communications can be withdrawn at any time.
Privacy Policy Changes & Notifications
Policy Change Notification
240p may update this Privacy Policy from time to time — particularly when new services are introduced, legal requirements change, or technology evolves. We will notify you at least 15 days in advance of any significant changes via your registered mobile number or email. The date of each update and a summary of the previous version will always be published on this page. Continued use of the platform after any changes takes effect will be considered acceptance of the revised policy. For major changes, however, separate consent will be collected at the time of login.
Support & Contact
If you have any questions about our Privacy Policy or wish to exercise your data rights, please reach out to our support team. You can contact our data protection team at privacy@240p.app — we typically respond within 72 hours. For more information, see our FAQ Page or reach us directly via live support. Your privacy is our top priority, and we are committed to operating with full transparency at all times.
We are committed to keeping your data safe
At 240p, every transaction and piece of personal information you share is protected with the highest level of security. Join our trusted platform and enjoy a worry-free betting experience. Thousands of users across Bangladesh already trust us — and we work hard every day to honor that trust. Our commitment to protecting your privacy is unwavering, and your interests are at the heart of every decision we make.